Privacy policy
1. Type of Information Collected
We collect and process the following types of personal data:
Information provided directly by users, such as name, email, contact details, and booking preferences.
Payment information, which is processed securely through Calendly, Stripe, or PayPal.
Automatically collected technical data, including IP addresses, browser type, and usage patterns.
Behavioral data related to course participation and coaching sessions.
2. How Information is Collected
Personal data is collected in the following ways:
When users book a coaching session or register for a course.
When users submit inquiries via contact forms or emails.
Through Calendly, which processes bookings and payments.
Via website cookies and analytics tools, if applicable.
3. Purpose of Data Collection
We process personal data for the following reasons:
To provide coaching services and manage course participation.
To process payments securely via Calendly, Stripe, or PayPal.
To communicate with clients regarding bookings, cancellations, and service updates.
To comply with applicable legal obligations.
4. Third-Party Services & Data Sharing
We use third-party platforms to facilitate our services, including website hosting and payment processing:
Squarespace: Our website is hosted on Squarespace, which may collect user data such as IP addresses, cookies, and interactions with our site. For more details, see Squarespace’s Privacy Policy (https://www.squarespace.com/privacy).
Calendly: Used for scheduling and payment processing. Data entered during booking is subject to Calendly's Privacy Policy (https://calendly.com/privacy).
Stripe & PayPal: Payment providers processing all financial transactions. Their policies apply when completing payments.
Zoom: Used for coaching sessions (only when users book a session).
5. Cookie & Tracking Policy
We use cookies and tracking technologies to enhance user experience and analyze website performance.
Squarespace Cookies: Our website is hosted on Squarespace, which uses cookies for essential site functionality, analytics, and performance tracking. For more details, see Squarespace’s Cookie Policy: https://www.squarespace.com/privacy.
Calendly Cookies: When scheduling a session via Calendly, cookies may be set to track session details and facilitate payment processing. See Calendly's Cookie Policy: https://calendly.com/privacy.
Other Tracking Tools: We may use third-party analytics tools (e.g., Google Analytics, Facebook Pixel) for tracking website interactions and improving services.
Users can manage cookie preferences through their browser settings or via our cookie consent banner (if enabled).
6. Data Retention & Deletion Requests
We retain client information only as long as necessary for providing services and complying with legal obligations.
Users may request access, correction, or deletion of their personal data by contacting us at sylvia-salm@hotmail.de.
7. Security & Data Protection
We take reasonable steps to protect personal data from unauthorized access, loss, or misuse. However, no system is 100% secure, and users acknowledge the inherent risks of providing personal information online.
8. User Rights (GDPR Compliance)
If you are located in the EU (GDPR jurisdiction), you have the right to:
Access your personal data and request a copy.
Correct or update inaccurate information.
Request deletion of personal data (subject to legal retention requirements).
Withdraw consent for marketing communications.
To exercise these rights, please email sylvia-salm@hotmail.de.
9. Governing Law
This Privacy Policy is governed by the laws of Germany and the European Union.
10. Contact Information
For any questions or concerns about this Privacy Policy, please contact:
Email: sylvia-salm@hotmail.de
Website: www.consciouslyher.com
Last updated: 13.03.2025
By using our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.